By using any of the websites (each a “Site”) operated by or for and on behalf of Prime Group (Asia) P. Ltd, Mucota Singapore, Hanbang Korean Scalp Spa, Secret Source Sdn Bhd and any other related companies of Prime Group (Asia) P. Ltd (collectively the “Prime Group”) in any way, you agree to be bound by the following Terms of U. (“Terms”). We may modify these Terms at any time our sole discretion, and such modifications are to be effective immediately upon posting of the modified Terms. As a user of the Sites, you agree and acknowledge reviewing the Terms on a periodic basis to be aware of such modifications and your continued access to or use of the Site shall be deemed as your acceptance of the modified Terms. The term “Prime Group” (or “we”, “our” and “us”) includes all members, subsidiaries and affiliates of the Prime Group, their respective subsidiaries and affiliates, as well as their successors and assigns.

Registration, Security and Cookies

Should there be any portion of the Site that requires you to register or fill up a form; you must provide us with accurate, complete and updated information upon registration.

Any applications or registration through this Site are governed by the Legal & Privacy Policy and, as applicable, the Terms and Conditions of the particular registration or application, in addition to these Terms of Use.

Prime Group takes certain industry-accepted precautions to secure the Site or portions thereof. However, you agree that such precautions do not guarantee that the use of the Site is invulnerable to any security breaches, nor does Prime Group make any warranty, guaranty., or representation that use of the Site is protected from all viruses, worms, Trojan horses, and other vulnerabilities. During your use of the Site, we may issue to and request from your computer blocks of data known as “cookies” to enable a more convenient browsing experience when you revisit the Site. A cookie is a type of data which is sent from the Site to your Internet browsing software, and is stored on your computer. Storing c.kies do not have any adverse effect on your computer. You are not to alter any cookies sent to your computer from the Site and you have to ensure that your computer sends correct and accurate cookies in response to any relevant request from the Site. You may not use the Site for any of the following purposes: (i) infringing the rights of, restricting or inhibiting anyone else’s use and enjoyment of the Site; (ii) disseminating any unlawful or otherwise objectionable material; and/or (iii) gaining unauthorized access to our computer systems or otherwise breaching applicable laws or regulations.


Content and Related User Conduct

You need to understand that you are responsible for any content that is posted or transmitted by you on or through the Site.You agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance, or inconvenience, whether to Prime Group or any of its customers or users of the Site by any means.

You agree to use the Site in a manner consistent to all applicable laws and regulations. Specifically, you will not use the Site to post, transmit, distribute, link to, or solicit content that:
contains any advertising and promotional message; violates or infringes any laws, regulatory requirements or codes applicable in Singapore; infringes or violates any copyright, trademark or any other intellectual property, personal or any proprietary rights of any person, or violates any obligation of confidence or any other proprietary right; contains any obscene, offensive, defamatory or otherwise legally actionable material; undermines the security or integrity of the site, including without limitation by importing any viruses, Trojan horses, time bombs or other disabling devices intended to detrimentally interfere, damage, surreptitiously intercept or expropriate such equipment, systems or networks; contains any errors, whether technical or otherwise; or contains any material in any form that would otherwise render Prime Group liable or expose Prime Group to any proceedings whatsoever.

You may not use any robot, spider, or other automatic or manual device or process to monitor or copy our web pages or any portion of the content contained herein without Prime Group `s express written permission. You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site, or to impose an unreasonable or disproportionately large load on the servers serving the Site. Prime Group shall have the right (but not the obligation) in its sole discretion to monitor, refuse or remove any content that is available via the Site. Without limiting the foregoing, Prime Group shall have the right to remove any content that violates these Terms or is otherwise objectionable.

Content Posted Or Submitted To Prime Group

You agree to grant Prime Group a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sublicense, reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to public areas of the Site (such as features that allow users to post information that will be accessible by the public or the user population generally) by Al means and in any media now known or hereafter developed. YOU also grant to Prime Group the right (though you acknowledge and agree that Prime Group shall not b t obliged) to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that Prime Group is not liable for any alleged or actual infringement or misappropriation of any proprietary right in your communications to us.

Except for any personal, individually identifying information which we have agreed to keep confidential, any feedback,
data, answers, questions, comments, suggestions, plans, ideas or the like that you send to us via the Site, via email or otherwise, will be treated as being non-confidential and non-proprietary. We assume no obligation to protect such information from disclosure and will be free to reproduce, use, and distribute the information to others without restriction. We will also be free to use any ideas, concepts, know-how or techniques contained in information that you send us for any purpose whatsoever including but not limited to developing, manufacturing and marketing products and services incorporating such information.

Hyperlinks from Third Party Websites

You agree that caching and framing of the Site or any of the contents are strictly prohibited.
Prime Group reserves the rights to disable any links to, or frames of any site that contains inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information, or material or information that violates any written law, any applicable intellectual property, proprietary, privacy or publicity rights.

Copyright and Intellectual Property

a. All information, data, text, documents, graphics, logos, designs, images, pictures, photographs, videos, software,
interactive features or other content, services or materials (and any part of them) accessible on the Site (“Materials”) are protected by copyright, trade marks and other intellectual property rights and are the proprietary materials of Prime Group. All rights in the compilation, arrangement and any adaptations of Materials on the Site are owned by Prime Group. We reserve all rights that are not specifically granted under these Terms of Use.

b. Except to the extent otherwise specifically indicated on the Site, you may not copy, reproduce, republish, download,
post, modify, adapt, distribute, transmit, communicate to the public or otherwise use any of the Materials in any way without the prior written consent of Prime Group.

c. The Site is provided for your personal, non-commercial use only. Any Materials that are specifically permitted for your
use are made available solely for your personal, non-commercial use and solely for the purposes stated on the relevant part of the Site. You also agree to comply with any restrictions on downloading or other use of Material(s) stated on the relevant part of the Site and agree not to modify, adapt or create a derivative work from any Material(s) except to the extent specifically permitted and except solely for your personal, non-commercial use. Each of the above references to “personal, non-commercial use” specifically excludes (without limitation): (i) publishing, publicly displaying or otherwise communicating to the public the relevant Material(s) (e.g. via the internet) for any purposes whatsoever; and Iii) use of the relevant Material(s) in promotional or marketing materials for your business (whether in hard-copy form, electronically or otherwise).

d. Requests for written consent to use Materials should be directed to the Marketing Department. Please give details of your intended use of the relevant Material(s) and include your contact details: your name, address, telephone number, fax number and email.

e. The Site is maintained, controlled and operated by us from our facilities in the Singapore and we make no representation that the Materials are appropriate or available for use in other locations. If you use the Site from other locations, you are responsible for compliance with all applicable local laws and regulations.

Cancellation and Refund 

a.  You may cancel your online reservation for a refund at least 3 days prior to scheduled appointment. In order to qualify for a refund, any cancellation request has to be completed at and confirmed by the administrator as well as the salon administrator. The refund will be reimbursed to the credit/debit card used to secure the reservation. In most instances, a cancellation/refund fee may apply.


b. These fees such as fixed fee per transaction or online processing fees may not be refunded, depending on the relevant third-party’s policies. Please keep in mind that does not refund the cancellation/ refund fees to you as the cancellation/refund fees are paid directly to third parties. Such fees will not be absorbed by nor the salon. Please click on the following link for more information about cancellation/ refund fees.

Upon making payment, you agree to bear the full cost in the event for a cancellation/ refund and have accepted the following terms and condition.

Please read the terms and conditions before making a reservation on our website. You may want to read our third party terms and condition as well.